A comprehensive tool for visualizing and analyzing workflows to optimize processes, identify bottlenecks, and drive continuous improvement.
💼 Scenario: Mapping the "New Employee Onboarding" Process
This swimlane diagram shows the flow of activities across different roles and phases in the onboarding process.
Begin with high-level steps, then add detail as needed.
Involve those who perform or manage the process for accuracy.
Adopt universally recognized shapes for actions, decisions, and endpoints.
Reflect changes in processes to keep documentation current.
Attach policies, forms, or guides directly to relevant steps.
Visual representation of the workflow, downloadable as PDF or image.
Summary of identified inefficiencies and recommended changes.
Action steps for process optimization based on the map.
Use maps as onboarding or training material for new team members.
Map processes to ensure compliance with standards.
Identify and eliminate redundant steps to save time and resources.
Visualize changes before implementation to anticipate impacts.
Map customer-facing processes to improve satisfaction.
Step-by-step guides for beginners and advanced users.
Scheduled sessions for hands-on learning and Q&A.
Access to templates, case studies, and best practice guides.