Monitor real-world workflows and team activities to identify inefficiencies, time losses, and improvement opportunities. This hands-on approach provides actionable insights that data alone might miss.
Field Observations involve monitoring real-world workflows and team activities to identify inefficiencies, time losses, and improvement opportunities. This hands-on approach provides actionable insights that data alone might miss.
"Seeing is believing—field observations reveal hidden inefficiencies that data alone cannot capture."
Reveals hidden bottlenecks and non-value-added activities that may not be visible in reports.
Captures context-specific issues like interruptions and task switching that impact productivity.
Supports accurate time-loss estimation for process improvement initiatives.
Builds credibility by grounding decisions in real observations rather than assumptions.
Visual representation showing time loss patterns across teams and time periods, helping identify peak inefficiency periods.
Quantify delays caused by context switching, interruptions, and workflow disruptions.
Compare actual practices to documented processes to identify gaps.
Identify quick wins and long-term changes based on real observations.
Involve teams in diagnosing inefficiencies and co-creating solutions.
Record tasks, interruptions, and delays in real-time with structured observation templates.
Measure time spent on productive vs. non-productive work with precision.
Show patterns of inefficiency through interactive heatmaps and trend charts.
Link findings to backlog analysis and process improvement plans for comprehensive insights.
Number of task changes per hour.
Percentage of time lost due to waiting or interruptions.
Degree of workflow disruption (0-1 scale).
Key findings and recommendations based on field observations with actionable insights.
Visual representation of inefficiencies across teams and time periods.
Steps to reduce context switching and improve workflow efficiency.
Observe without judgment and record facts, not interpretations.
Use timers and structured logs to capture precise time measurements.
Engage team members in the observation process for buy-in and accuracy.
Review findings with teams and track progress on implemented improvements.